This Privacy Policy explains how Codeloom Technologies (“we”, “us”, “our”) collects, uses, discloses, and safeguards information when you use our website (codeloom.co.in) and related services (“Services”). It also describes your choices and rights.
Last updated:
This page is for transparency and general information—not legal advice.
This Policy applies to personal information processed through our website, contact forms, email/phone inquiries, proposals, and project delivery communications. It does not cover third-party websites/services not controlled by us.
3) What we collect
A. Information you provide
Contact details (name, email, phone) when you request a proposal or contact us.
Project context (goals, timeline, budget, requirements) you share in forms or communications.
Billing/contract info if you become a client (billing name, address, tax/GST details).
B. Information collected automatically
Usage data (pages viewed, time on page, clicks, approximate location by city/region, referrer).
Technical data (IP address, device/browser type, OS, and identifiers from cookies or similar tech).
Preference data such as your theme mode (light/dark) stored locally for UX.
C. Information from third parties
Referrals/leads from partners or platforms where you ask to be contacted.
Public sources (e.g., company details from your website/LinkedIn) to tailor proposals.
Sensitive data: We do not seek to collect sensitive personal data. Please avoid sharing it unless strictly necessary.
4) How we use personal information
Provide Services — respond to inquiries, prepare proposals, deliver and support projects.
Communicate about timelines, deliverables, invoices, legal notices, and updates.
Marketing (with consent where required) — announcements, case studies, newsletters.
Compliance — meet legal obligations, enforce agreements, and handle disputes.
5) Legal bases
Depending on your location, we rely on one or more of: consent, contract, legitimate interests (balanced against your rights), and legal obligation (e.g., tax/accounting).
For India residents, we align with the Digital Personal Data Protection Act, 2023 (DPDP Act) principles: lawful purpose, consent/legitimate use, data minimisation, accuracy, storage limitation, and reasonable security safeguards.
6) Cookies & similar technologies
We use essential cookies to operate the site and may use optional analytics cookies to understand performance and improve the experience. You can control cookies via your browser settings and, where offered, our on-site preferences.
Typical categories
Essential — security, load balancing, form functionality.
“Do Not Track” (DNT) signals are not consistently interpreted by industry standards; we currently do not respond to DNT.
7) Sharing
We do not sell personal information. We may share limited data with:
Service providers (hosting, analytics, email/communications, error monitoring) under contracts to protect your data and act only on our instructions.
Professional advisors (legal, accounting) bound by confidentiality.
Authorities where required by law or to protect rights, safety, or systems.
Business transfers (reorganisation, merger, acquisition) with appropriate safeguards.
8) Retention
We keep personal information only as long as needed for the purposes in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we take reasonable steps to delete or de-identify data.
9) Security
We implement reasonable technical and organisational safeguards (access controls, encryption in transit, least-privilege practices). No method of transmission or storage is 100% secure; we continuously improve safeguards.
10) International transfers
Where data is transferred across borders (e.g., to cloud providers), we implement protections consistent with applicable law, such as contractual clauses and provider due diligence.
11) Your rights & choices
A. India (DPDP Act)
Right to access and know how your data is processed.
Right to correction and erasure.
Right to withdraw consent where processing is based on consent.
Right to grievance redressal and, where applicable, appeal.
B. EEA/UK (GDPR)
Rights to access, rectification, erasure, restriction, portability, and object.
Right to withdraw consent at any time (does not affect prior lawful processing).
Right to lodge a complaint with a supervisory authority.
C. California (CPRA/CCPA)
Rights to know, delete, correct, and non-discrimination.
Right to opt out of selling or sharing personal information (we do not sell).
Right to limit use/disclosure of sensitive personal information.
To exercise any rights, email us using the buttons below. We may ask for information to verify your identity.
Grievance/Data Protection Contact: Pankaj Israni Email:info@codeloomtech.in Address: Jodhpur, Rajasthan, India
For DPDP Act grievances, include “DPDP Grievance” in the subject. We aim to acknowledge within a reasonable timeframe and address your request promptly.
13) Changes to this Policy
We may update this Policy periodically. We will post the updated version here with a new “Last updated” date. Material changes may be highlighted on this page.